+81-45-330-5711 for international calls
0570-05-1118 for calls within Japan
(045-330-5711 for some mobile phones and IP phones)
Hours: 9:00 a.m. – 6:00 p.m. JST (365 days a year)
(The above numbers are for English and Japanese only. There may be times when assistance in English is not available.)
For room reservations and restaurant Priority Seating: 9:00 a.m. – 6:00 p.m. JST
For general information on reservations: 10:00 a.m. – 6:00 p.m. JST
- Calls may be recorded to verify the contents of the Guest's request or to check the operator's handling of the call.