Disney Hotels

Disney Ambassador Hotel

Deluxe Type
Value Type

Service Facilities in the Hotel

Check-in, Baggage Storage and Other Services

  • Front Desk

    Front Desk

    Located in the lobby, the Front Desk handles check-in and checkout procedures, accepts letters and cards for delivery to the post office, and provides other services. Please feel free to drop by.

  • Guest Services Counter

    Guest Services Counter

    At the Guest Services Counter in the lobby, Guests can purchase Park tickets, store their baggage temporarily and book seats on a limousine bus to the airport. Guests are welcome to drop by any time and make inquiries concerning their stay.

  • Home Delivery Service Counter

    Home Delivery Service Counter

    Guests can use this service to ship their belongings, including purchases made at the Parks, from the hotel to their home.

    -The shipping fee varies depending on the package size and the destination.

    -Shipping is available to addresses in Japan and certain overseas destinations only.

  • Ambassador Lounge

    Ambassador Lounge

    The Ambassador Lounge is exclusively for the use of Guests staying in rooms and suites in the Ambassador Floor category. Guests can check in and check out in the spacious and relaxing ambience of this lounge and enjoy a beverage.

    -Breakfast is served at Hyperion Lounge.


  • Festival Disne

    Festival Disney

    This shop offers original Disney Ambassador Hotel merchandise available only here, as well as products from Tokyo Disneyland and Tokyo DisneySea.

    -Medicines and other medical-related items are not available at the hotel. For the location of the nearest drugstore, please see a Cast Member.

    -Hours: 8:00 a.m. to 11:00 p.m.

    -Hours may vary depending on the season or day of the week.

  • Sunset Sundries

    Sunset Sundries

    Daily use items from soft drinks and snacks to baby food and disposable diapers are sold here.

    -Medicines and other medical-related items are not available at the hotel. For the location of the nearest drugstore, please see a Cast Member.

    -Please refrain from eating or drinking in the lobby or other public spaces.

    -Hours: Open 24 hours

    -Hours may vary depending on the season or day of the week.

Pool & Relaxation

  • Palm Garden Pool

    Palm Garden Pool

    Exclusively for Guests staying at the Disney Ambassador Hotel, this outdoor pool offers a relaxing time with pleasing light and gentle breezes. The graceful palm trees and the blue and white cabanas heighten the resort-like feeling.
    For details, see here

  • Medallion Makers

    Medallion Makers

    As a memento of their visit to the hotel, Guests can make their own souvenir medallions with an exclusive Disney Ambassador Hotel design. The Medallion Makers are located across from Sunset Sundries.

    -The design of the souvenir medallions is subject to change.

For the Convenience of Guests Staying at or Visiting the Hotel

  • Chip’n Dale’s Playground

    Chip’n Dale’s Playground

    7:00 a.m. - 8:00 p.m.

    Guests are admitted into the facility from 3:00 p.m. on their check-in day until 12:00 noon of their checkout day.

    About the facility

    -This facility is for children (ages 11 and under) staying at the Disney Ambassador Hotel. Admission is free of charge (a room key is needed to enter the facility).

    -This is not a daycare facility. Cast Members are not in regular attendance.

    -Children must be accompanied by someone age 16 or older, and must be supervised at all times.

    -Shoes must be removed before entering this facility. For Guests in wheelchair, please contact a Cast Member by using the facility’s intercom to receive a cover for the wheelchair’s tires.

    Facility rules

  • Smoking Room

    Smoking Room

    Disney Ambassador Hotel is a non-smoking hotel. For Guests who wish to smoke, please use the smoking room located at the Lobby (first floor).

    -Open 24 hours a day.

  • Mother's Nursing Room

    Mother's Nursing Room

    Located on the first floor, this room can be used to nurse infants and change diapers.

Getting Around the Resort

  • Disney Resort Cruiser

    Disney Resort Cruiser

    The Disney Resort Cruiser is a complimentary shuttle bus that takes Guests to and from the hotel to Tokyo Disneyland and Tokyo DisneySea. With its large Mickey Mouse-shaped window and hand straps, the bus features playful Disney touches throughout.

Weddings & Banquets

  • Bridal Salon

    Bridal Salon

    Please contact the Bridal Salon about booking a wedding or visiting the hotel to learn more about the hotel's wedding services.

    -Please telephone the Bridal Salon before coming to the hotel.

    -For more information on Disney Fairy Tale Weddings (in English), see here

  • Rose Chapel

    Rose Chapel

    With a romantic, pale pink interior, the chapel is filled with gentle light and the sweet scent of flowers. The main aisle of white marble extends for 15 meters under a 10-meter high arched ceiling, giving an open and spacious feeling.

    -Please telephone the Bridal Salon before coming to the hotel.

  • Banquet Rooms

    Banquet Rooms

    The banquet floor is decorated in Art Deco style with motifs from the classic Disney film Fantasia. From the large banquet hall to smaller banquet rooms, a variety of venues are available to accommodate any type of party.